Terms and Conditions

By subscribing or using any of the services offered by Filigree Art & Craft Private Limited, you agree to be bound by the Terms of Service Agreement set out below (the “Agreement”) including without limitation the Privacy Policy. If you do not agree with these terms then please do not subscribe or use any of our services. This Agreement is for your benefit and it may change from time to time without notice to you. Your agreement will be confirmed through additional terms that you accept during your use of our services. In addition, if you continue to use this website after changes have been made, you thereby consent to such changes

Reviews

Filigree Art and Crafts does not own, control or represent any third party, and therefore cannot ensure that third parties will act in accordance with your privacy rights. Filigree Art and Crafts will not be held responsible for any loss or damage resulting from your use of information you provide to Filigree Art and Crafts (including transaction data, personal information and images). You agree that Filigree Art and Crafts cannot guarantee the privacy of the content of emails sent or received via Filigree Art and Crafts’ services

 User Account, Password, and Security:

You must use your personal password and user ID to access this account. We will send you an email when your order has been shipped with a link to track the status of your order. Once you have been notified that your order has been shipped, please let us know if you have any problems with your order by logging into My Account and clicking on “Contact Us” next to the email. We are committed to safeguarding the confidentiality of your account and password. Please be aware that it is your responsibility to logout of your account at the end of each session. You agree to notify us immediately if you suspect any unauthorized use or breach of security, or become aware of any other security incident. We will take steps to restrict access to your account if such an incident occurs.

Limited liability of the Company

In no event shall the Company or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with the Website. The Company liability in any circumstance is limited to the amount of charges/ fees, if any paid by you to the Company. The Company, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information. The Website is provided for your reference only. The Company uses reasonable commercial efforts to provide accurate, up-to-date information on the Website. However, the Company does not guarantee all of the specific details, facts and circumstances of any transaction are accurate or complete. All rules and regulations may change at any time, we reserve the right to make changes at any time without notice.

Billing

The price of merchandise as listed on Filigree Art & Craft is the MRP including any applicable taxes for the said product at that time. Such MRP shall also include taxes applicable in India. Additional applicable taxes may be charged depending upon the destination where orders are shipped to. Filigree Art & Craft reserves the right to collect taxes, or such other levy/ duty/ surcharge that it may have to incur in addition to its normal taxes. We may also charge Delivery Charges which may include postal charges/ shipment charges etc, that may be applicable for your delivery destination.

 Website Information

Our Website is intended to provide information and services relating to Filigree Art and Crafts. The materials on our Website are provided for general information purposes only. We make every effort to ensure that the content of the Website is up-to-date and accurate, but we do not give any guarantee or other assurance as to the accuracy, completeness, timeliness or fitness for any particular purpose of the content. You should not act in reliance upon any content of this Website without first obtaining professional advice relevant to your purpose.

Indemnity

You agree to indemnify and hold harmless Filigree Art and Crafts, its directors, officers, shareholders and agents from any or all liability arising in connection with your use of Filigree Art and Crafts or your use of the services offered by Filigree Art and Crafts.

 Changes to Website

We may change the content and information in our Website from time to time, or remove portions of it, including bands and products on sale. You will be able to navigate this website and use its features only through your agreement to these Terms and Conditions and any additional guidelines for your use of the Website that may be posted as separate documents. Under no circumstances will you have access to any materials appearing on this website that are within the public domain or have been given away freely without charge.

 Site Access

We make every effort to ensure that we have your current and valid contact information. However, the Online Services are provided on an “as is” basis and no representation or promise is made as to their fitness for any particular purpose. You should be aware that it may not be possible to prevent unauthorized access to the Online Services and that we will not be liable for damages or refunds in these circumstances.

Complaints

If we have let you down in any way, please get in touch using our Feedback process.

Communications

Any communication from us to you will be sent to your email address via an unsecured Internet connection. Consequently, the confidentiality of emails cannot be guaranteed.

Consumer Guarantees

The disclaimers and limitations of liability set out in these terms and conditions do not affect your rights under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under statute.

 Inaccurate information

All information provided to us must be complete and accurate. If your information changes, you will be responsible for providing us with the updated information. We cannot be held liable for any loss, damage or consequence as a result of inaccurate or incomplete information we receive from you.